Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms & Conditions
These Terms & Conditions govern your use of QualityUsedTools.com.au and the purchase of products from our store. By accessing our website or placing an order, you agree to the terms outlined below.
1. General Information
Quality Used Tools is an Australian business supplying used workshop and machining tools.
All products are sold as‑is, with detailed descriptions and photographs provided to ensure transparency.
ABN: 43 492 700 425
2. Use of the Website
By using this website, you agree to:
– Provide accurate information when placing an order.
– Not engage in fraudulent or unlawful activity
– Not attempt to interfere with website functionality, security, or data integrity
We reserve the right to refuse service, cancel orders, or restrict access if misuse is detected.
3. Product Information
We aim to provide accurate descriptions, specifications, and photographs for all items.
As many products are used tools, cosmetic wear, markings, or signs of use may be present and will be shown or described where relevant.
If an item is found to be faulty or misdescribed, you are protected under Australian Consumer Law (ACL).
4. Pricing & Payment
All prices are listed in AUD.
GST will be included or excluded as stated on the product page or checkout. We accept secure payments through trusted third‑party payment gateways.
Orders are only confirmed once payment has been successfully processed.
5. Shipping
Shipping costs are calculated at checkout based on your location and the size/weight of your order.Dispatch typically occurs within 1–2 business days.
Delivery timeframes vary by region and carrier.
Full details are available on our Shipping Information page.
6. Returns & Refunds
Our returns policy is designed to be fair and compliant with Australian Consumer Law.
– Change‑of‑mind returns: Accepted within 3 days after delivery, subject to a 20% restocking fee. Return shipping is at your expense.
– Faulty or misdescribed items: Eligible for a full refund or remedy under ACL. Not-as-described returns are eligible 7-days after delivery.
In some cases, we may resolve the issue without requiring the item to be returned.
– All return requests must be submitted in writing via email or our contact form.
Full details are available on our Returns & Refunds page.
7. Order Cancellation
Orders may be cancelled before dispatch by contacting us immediately.
Once an order has shipped, it cannot be cancelled and will instead follow our returns process.
We reserve the right to cancel orders due to:
– Payment issues
– Incorrect information
– Stock errors
– Suspected fraudulent activity.
8. Liability
Quality Used Tools is not liable for:
– Delays caused by shipping carriers
– Losses resulting from incorrect delivery information provided by the customer
– Misuse, improper handling, or modification of purchased tools.
Our liability is limited to the extent permitted under Australian Consumer Law.
9. Intellectual Property
All content on this website — including text, images, logos, and product descriptions — is the property of Quality Used Tools and may not be copied, reproduced, or distributed without permission.
10. Privacy
We respect your privacy and handle your information responsibly.
Full details are outlined in our Privacy Policy.
11. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated revision date.
12. Contact Us
For questions regarding these Terms & Conditions, please contact us at:
admin@qualityusedtools.com.au
